Refund policy

At OTTZON, customer satisfaction is our priority. That’s why we offer a 14-day money-back guarantee on all IPTV subscription plans.

If you’re not completely satisfied with the service within the first 14 days of your purchase, you can request a full refund. To be eligible, the request must be made within 14 calendar days of your order date. After this period, we’re unable to process refunds.

Please note that: – Refunds are only applicable to first-time purchases. – If we detect misuse, excessive streaming, or sharing of your account during the trial period, the refund request may be denied. – Refunds will be issued via the original payment method.

We also recommend trying our free 24-hour IPTV trial before purchasing to ensure the service meets your needs.

For refund requests or questions, contact us at [email protected] and include your order details. We usually reply within 24 hours.